LEGAL REFERENCE

Your Privacy Matters to Us

We built rekening168 around your trust. This privacy policy shows exactly how we handle your account details, payment information and personal data across our live casino, slots and...

Data ProtectionSecure PaymentsTransparent PracticesYour Control
rekening168 Your Privacy Matters to Us

How We Protect Your Information

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

PLAYER SUPPORT

Privacy Questions? We're Here

Email Support Send privacy concerns to our data protection team...
Account Settings Review and update your personal details, communication preferences...
Live Chat Chat with our support team about privacy policies...
WHY VISITORS TRUST US

Why Your Data Is Safe With Us

Encryption Standard

All account logins, payment details and personal information travel through industry-standard SSL encryption. Your data is unreadable to anyone outside...

Payment Partner Vetting

DANA, OVO, GoPay and QRIS integrations meet strict security audits. We only work with payment providers that match our data...

No Third-Party Sales

We never sell, rent or share your personal information with marketers, data brokers or unrelated companies. Your details stay between...

Regular Security Audits

Our systems undergo quarterly penetration testing and vulnerability assessments. We fix issues immediately and log all findings for transparency.

Staff Access Controls

Only authorised team members can view your account data, and only when needed to resolve your support request. All access...

Incident Response Plan

If a breach occurs, we notify affected users within 24 hours and work with authorities. We maintain cyber insurance and...

BENCHMARKED

Our Privacy Approach Across the Platform

01

Live Casino Tables

Your session data and betting history are encrypted and stored separately from your payment details. Live dealer feeds are never recorded or shared.

02

Slot Lobbies

Spin history and game preferences stay on your account. We don't track which games you play for marketing purposes without your explicit consent.

03

Sportsbook Markets

Betting slips and market selections are private to your account. We don't share your sports interests with third-party analytics firms.

04

DANA & OVO Transactions

Payment confirmations are encrypted end-to-end. We store only transaction IDs and amounts, never your e-wallet credentials or PIN.

05

GoPay & QRIS Payments

QRIS scans and GoPay transfers are processed through secure gateways. Your phone number and payment method stay confidential between you and the provider.

06

Account Verification

ID verification happens once during signup. We store your identity documents in a separate encrypted vault, accessible only to compliance staff.

07

Communication Preferences

You control how we contact you. Opt out of promotional emails, SMS or push notifications anytime. We respect your choices immediately.

What This Privacy Policy Covers

Account Registration

We collect your name, email, phone number and date of birth to create your account. This information is used only for account recovery and support.

Payment Processing

DANA, OVO, GoPay and QRIS transactions are processed securely. We store transaction records for your account history and regulatory compliance.

Device & Location Data

We log your device type and approximate location for fraud prevention and security. This data helps us spot unusual account activity and protect you.

Cookies & Tracking

We use cookies to keep you logged in and remember your preferences. You can disable non-essential cookies in your browser settings anytime.

Customer Support Logs

Chat and email conversations are stored to improve our support quality and resolve disputes. You can request deletion of old support tickets.

Legal & Compliance

We retain account data to comply with Indonesian financial regulations and anti-money-laundering laws. Retention periods are clearly documented.

Privacy Policy Questions Answered

We keep your account information as long as your account is active. After closure, we retain data for five years to comply with Indonesian financial regulations, then delete it securely.

Yes. Open your account settings and select 'Download My Data'. We'll email you a complete record of your personal information, transactions and preferences within seven business days.

We share only the minimum required to process your payment: your transaction amount and confirmation. We never share your full account history, betting data or personal details with payment providers.

We notify you within 24 hours if your data is compromised. We'll explain what happened, what data was affected and what steps we're taking to secure your account and prevent future incidents.

Yes. Request account deletion through support. We'll remove your personal data within 30 days, except records we must keep for legal compliance. Your choice is final and irreversible.

Cookies keep you logged in, remember your game preferences and help us detect fraud. Essential cookies can't be disabled, but you can turn off marketing cookies in your privacy settings.

Email our data protection officer at [email protected] or use the contact form in your account settings. We respond to all privacy requests within 48 hours with clear answers.